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45 Day Purgatory

It's raining here. Somehow, that seems appropriate.

The Mediacom Cable tech just left. Since the internent is presently working, there wasn't much he could do. The signal is strong right now. (Naturally - it's kind of like having a toothache and you get to the dentist and it doesn't hurt any more.)

However, he did give me some ideas, and some things to note should we have any more problems, as they would help him, or whatever tech comes out, to know where to look. He gave me a great Modem Info 101 lesson, and what the modem is doing as each light comes on.

He was very nice, checked out what he could, and offered some theories as to the problems. Unfortunately, some of these problems can be hard to track down. For instance, equipment can be stressed by lightning or something, and at just the right temperature and/or humidity, quit working. Get away from that, and it works again. Yeah, we've been there before.

And yes, the tv will still be working, but the internet go down.

It's also apparent that I was correct about one thing anyway, that at some point last Friday they messed up my connection from *their* end, because that's the ONLY way you see the installation screen asking for an account number.

As for the "45 Day Purgatory" title, the mail ran while he was here, and I received a letter from the credit card company. Just let me quote part of it:

"We credited your account... UNLESS the merchant resubmits the charge within 45 days, we will consider the case closed. If this occurs, we'll notify you and will re-bill your account for the amount of the credit."

Great. So there's a 45 day Purgatory, while you're waiting to see if you're granted grace, or you have to pay for someone else's sins. You know, purgatory, as in the definition: "any condition or place of temporary punishment, suffering, expiation, or the like."

So by the end of 45 days I will either be free of this mess, or back in hot water, having to pay for merchandise someone else is enjoying.

Yeah, like THAT's fair. What happened to "Zero Fraud Liability"?

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